SOP Ingestion
SOP Ingestion
01
Ingest something
Feed Relay any format like PDFs, Word docs, spreadsheets, plain text, even internal wikis. Relay extracts process logic, decision trees, and exception handling from unstructured documentation and turns it into a workflow it can execute.
02
Structure something
Relay doesn't treat SOPs as static documents. It identifies steps, decision points, system dependencies, and escalation paths and builds an executable graph of how work should flow, not just a reference document.
03
Evolve something
Operations change. Relay's ingested workflows update as your team refines processes, no re-recording, no manual rewrites. The living SOP evolves with your business.
01
Ingest something
Feed Relay any format like PDFs, Word docs, spreadsheets, plain text, even internal wikis. Relay extracts process logic, decision trees, and exception handling from unstructured documentation and turns it into a workflow it can execute.
02
Structure something
Relay doesn't treat SOPs as static documents. It identifies steps, decision points, system dependencies, and escalation paths and builds an executable graph of how work should flow, not just a reference document.
03
Evolve something
Operations change. Relay's ingested workflows update as your team refines processes, no re-recording, no manual rewrites. The living SOP evolves with your business.
01
Ingest something
Feed Relay any format like PDFs, Word docs, spreadsheets, plain text, even internal wikis. Relay extracts process logic, decision trees, and exception handling from unstructured documentation and turns it into a workflow it can execute.
02
Structure something
Relay doesn't treat SOPs as static documents. It identifies steps, decision points, system dependencies, and escalation paths and builds an executable graph of how work should flow, not just a reference document.
03
Evolve something
Operations change. Relay's ingested workflows update as your team refines processes, no re-recording, no manual rewrites. The living SOP evolves with your business.
01
Ingest something
Feed Relay any format like PDFs, Word docs, spreadsheets, plain text, even internal wikis. Relay extracts process logic, decision trees, and exception handling from unstructured documentation and turns it into a workflow it can execute.
02
Structure something
Relay doesn't treat SOPs as static documents. It identifies steps, decision points, system dependencies, and escalation paths and builds an executable graph of how work should flow, not just a reference document.
03
Evolve something
Operations change. Relay's ingested workflows update as your team refines processes, no re-recording, no manual rewrites. The living SOP evolves with your business.
INGEST
Capture how work actually happens in real time. Any team member can record their process across systems, emails, portals, and spreadsheets including edge cases and judgment calls that never make it into documentation.
INGEST
Capture how work actually happens in real time. Any team member can record their process across systems, emails, portals, and spreadsheets including edge cases and judgment calls that never make it into documentation.
structure
Capture how work actually happens in real time. Any team member can record their process across systems, emails, portals, and spreadsheets including edge cases and judgment calls that never make it into documentation.
structure
Capture how work actually happens in real time. Any team member can record their process across systems, emails, portals, and spreadsheets including edge cases and judgment calls that never make it into documentation.
Evolve
Every workflow change is tracked. Roll back to any previous version at any time.
Evolve
Every workflow change is tracked. Roll back to any previous version at any time.
FAQs
FAQs
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
PLATFORM
USE CASES
BackOps is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps-AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.