Logistics
Turn shipment exceptions, carrier coordination and order issues into automated workflows that resolve without pulling your team into every fire. Relay operates across your TMS, ERP, carrier portals and email by keeping shipments moving and customers informed.
Turn shipment exceptions, carrier coordination and order issues into automated workflows that resolve without pulling your team into every fire. Relay operates across your TMS, ERP, carrier portals and email by keeping shipments moving and customers informed.
Logistics ops live in two worlds
Logistics ops live in two worlds
Parcel runs high volume with thousands of small exceptions. Freight runs lower volume but every exception touches three or more parties. From the inside, the work looks the same. Someone spends 30 minutes gathering context across the TMS, carrier portal, and email, coordinates the fix, updates the systems, and moves on. Relay does that middle layer.
EXPLORE A RANGE OF USE CASES →
RFQs hit shared inboxes all day. Each one needs lane history, capacity checks, and a rate and if you don't respond fast enough, the shipper moves on. Brokers spend half their day on quotes that should take seconds. With Relay, every quote request is read, rate data is pulled from the TMS, the quote is generated and sent back automatically. When accepted, the order is created and the carrier is booked, no broker touches it.
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
Close the Resolution Gap on one process. Then the next.
Bring us a process you want to improve. See how BackOps can help your team carry it through to the outcome your business needs.
Book a demo
PLATFORM
USE CASES
BackOps is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps-AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.
PLATFORM
USE CASES
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
From Identified Need To Required Outcome.
© 2026 BackOps AI Inc. All rights reserved.